Blomquist, r. (2006). Customer relationship management. [s.Infinity.
Cita Chicago (17th ed.)Blomquist, raif. Customer Relationship Management. Delhi: [s.Infinity, 2006.
Cita MLA (9th ed.)Blomquist, raif. Customer Relationship Management. [s.Infinity, 2006.
Atenció: Aquestes cites poden no estar 100% correctes.