Blomquist, r. (2006). Customer relationship management. [s.Infinity.
芝加哥风格引文Blomquist, raif. Customer Relationship Management. Delhi: [s.Infinity, 2006.
MLA引文Blomquist, raif. Customer Relationship Management. [s.Infinity, 2006.
警告：这些引文格式不一定是100％准确.