Anderson, K. (2002). Customer relationship management.
Chicago-čujuhus (17. p.)Anderson, Kristin. Customer Relationship Management. New Delhi, 2002.
MLA-čujuhus (9. p.)Anderson, Kristin. Customer Relationship Management. 2002.
Muitte dárkkistit čujuhemiid riektatvuođa, ovdal go geavahat daid iežat deavsttas.