Baran, R. J. (2008). Customer relationship management.
Chicagoスタイル(17版)引用形式Baran, Roger J. Customer Relationship Management. Australia, 2008.
MLA(9版)引用形式Baran, Roger J. Customer Relationship Management. 2008.
警告: この引用は必ずしも正確ではありません.
APA(7版)引用形式