APA-referens (7:e uppl.)

Rowson , p. (2005). Effeetive telemarketing. Infinity Books.

Chicago-referens (17:e uppl.)

Rowson , pauline. Effeetive Telemarketing. Delhi: Infinity Books, 2005.

MLA-referens (9:e uppl.)

Rowson , pauline. Effeetive Telemarketing. Infinity Books, 2005.