APA (7 ম সংস্করণ) উদ্ধৃতি

Fitzsimmons, j. A. (2001). Service management ; operations strategy and in formation technology. M.G/H.

শিকাগো স্টাইল (17 তম সংস্করণ) উদ্ধৃতি

Fitzsimmons, james A. Service Management ; Operations Strategy and in Formation Technology. [s.l]: M.G/H, 2001.

M.L.A (9 ম সংস্করণ) উদ্ধৃতি

Fitzsimmons, james A. Service Management ; Operations Strategy and in Formation Technology. M.G/H, 2001.