Fitzsimmons, j. A. (2001). Service management ; operations strategy and in formation technology. M.G/H.
Citación estilo ChicagoFitzsimmons, james A. Service Management ; Operations Strategy and in Formation Technology. [s.l]: M.G/H, 2001.
Cita MLAFitzsimmons, james A. Service Management ; Operations Strategy and in Formation Technology. M.G/H, 2001.
Warning: These citations may not always be 100% accurate.