Fitzsimmons, j. A. (2001). Service management ; operations strategy and in formation technology. M.G/H.
Chicago Style (17th ed.) CitationFitzsimmons, james A. Service Management ; Operations Strategy and in Formation Technology. [s.l]: M.G/H, 2001.
ציטוט MLAFitzsimmons, james A. Service Management ; Operations Strategy and in Formation Technology. M.G/H, 2001.
אזהרה: ציטוטים אלה לעיתים לא מדויקים ב 100%.