Panneerselvsm,R & Others. (2014). Qualitity Managment. PHI.
Cita Chicago (17th ed.)Panneerselvsm,R & Others. Qualitity Managment. New Delhi: PHI, 2014.
Cita MLA (9th ed.)Panneerselvsm,R & Others. Qualitity Managment. PHI, 2014.
Atenció: Aquestes cites poden no estar 100% correctes.