Cita APA (7a ed.)

Gootnick, D. (1984). The standard handbook of business communication. The Free Press.

Cita Chicago Style (17a ed.)

Gootnick, D. The Standard Handbook of Business Communication. New York: The Free Press, 1984.

Cita MLA (9a ed.)

Gootnick, D. The Standard Handbook of Business Communication. The Free Press, 1984.