Woodaruff, R. (2000). Latest appruaches to Understan to Customer values and satisfaction. InfinityBook.
Čikaški stil citiranja (17. izdanje)Woodaruff, Robert. Latest Appruaches to Understan to Customer Values and Satisfaction. [s.l]: InfinityBook, 2000.
MLA način citiranja (9. izdanje)Woodaruff, Robert. Latest Appruaches to Understan to Customer Values and Satisfaction. InfinityBook, 2000.
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