Cita APA (7th ed.)

Dalela, S. (1999). Iso 9000; a manual For total quality Management. S.Chand & Company Ltd.

Cita Chicago (17th ed.)

Dalela, Suresh. Iso 9000; a Manual For Total Quality Management. Mumbai: S.Chand & Company Ltd, 1999.

Cita MLA (9th ed.)

Dalela, Suresh. Iso 9000; a Manual For Total Quality Management. S.Chand & Company Ltd, 1999.