Dalela, S. (1999). Iso 9000; a manual For total quality Management. S.Chand & Company Ltd.
Cita Chicago Style (17a ed.)Dalela, Suresh. Iso 9000; a Manual For Total Quality Management. Mumbai: S.Chand & Company Ltd, 1999.
Cita MLA (9a ed.)Dalela, Suresh. Iso 9000; a Manual For Total Quality Management. S.Chand & Company Ltd, 1999.
Precaución: Estas citas no son 100% exactas.