Dalela, S. (1999). Iso 9000; a manual For total quality Management. S.Chand & Company Ltd.
Lua i Stíl Chicago (17ú heag.)Dalela, Suresh. Iso 9000; a Manual For Total Quality Management. Mumbai: S.Chand & Company Ltd, 1999.
Lua MLA (9ú heag.)Dalela, Suresh. Iso 9000; a Manual For Total Quality Management. S.Chand & Company Ltd, 1999.
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