Cita APA (7th ed.)

Gregory, A. (2000). Dear trainer... dealing with difficult problems in training. Kogan Page.

Cita Chicago (17th ed.)

Gregory, Anne. Dear Trainer... Dealing with Difficult Problems in Training. London: Kogan Page, 2000.

Cita MLA (9th ed.)

Gregory, Anne. Dear Trainer... Dealing with Difficult Problems in Training. Kogan Page, 2000.