Evans, J. (2007). An Introduction to six sigma and process improvement. Thomson Learning.
Cita Chicago (17th ed.)Evans, James. An Introduction to Six Sigma and Process Improvement. New Delhi: Thomson Learning, 2007.
Cita MLA (9th ed.)Evans, James. An Introduction to Six Sigma and Process Improvement. Thomson Learning, 2007.
Atenció: Aquestes cites poden no estar 100% correctes.