Cita APA (7th ed.)

Yadava, k. (2005). Services marketing (1st.). Arise Publishers & Distributors.

Cita Chicago (17th ed.)

Yadava, kamal. Services Marketing. 1st. New Delhi: Arise Publishers & Distributors, 2005.

Cita MLA (9th ed.)

Yadava, kamal. Services Marketing. 1st. Arise Publishers & Distributors, 2005.