Yadava, k. (2005). Services marketing (1st.). Arise Publishers & Distributors.
Citazione stile Chigago Style (17a edizione)Yadava, kamal. Services Marketing. 1st. New Delhi: Arise Publishers & Distributors, 2005.
Citatione MLA (9a ed.)Yadava, kamal. Services Marketing. 1st. Arise Publishers & Distributors, 2005.
Attenzione: Queste citazioni potrebbero non essere precise al 100%.