APA način citiranja (7. izdanje)

Sing , A. (2000). Creating Customer - driven quality. Excel Book.

Čikaški stil citiranja (17. izdanje)

Sing , Akhilesh. Creating Customer - Driven Quality. New Delhi]: Excel Book, 2000.

MLA način citiranja (9. izdanje)

Sing , Akhilesh. Creating Customer - Driven Quality. Excel Book, 2000.