Citazione Stile APA (7a Edizione)

Sing , A. (2000). Creating Customer - driven quality. Excel Book.

Citazione stile Chigago Style (17a edizione)

Sing , Akhilesh. Creating Customer - Driven Quality. New Delhi]: Excel Book, 2000.

Citatione MLA (9a ed.)

Sing , Akhilesh. Creating Customer - Driven Quality. Excel Book, 2000.