APA (7. basım) Alıntı

Sing , A. (2000). Creating Customer - driven quality. Excel Book.

Chicago Style (17. basım) Atıf

Sing , Akhilesh. Creating Customer - Driven Quality. New Delhi]: Excel Book, 2000.

MLA (9th ed.) Atıf

Sing , Akhilesh. Creating Customer - Driven Quality. Excel Book, 2000.