Sing , A. (2000). Creating Customer - driven quality. Excel Book.
芝加哥风格引文Sing , Akhilesh. Creating Customer - Driven Quality. New Delhi]: Excel Book, 2000.
MLA引文Sing , Akhilesh. Creating Customer - Driven Quality. Excel Book, 2000.
警告：这些引文格式不一定是100％准确.