LOVELOCK C WIRTZ J. (2010). SERVICE MARKETING: PEOPLE, TECHNOLOGY, STRATEGY (6TH.).
Chicago (17e ed.) BronvermeldingLOVELOCK C WIRTZ J. SERVICE MARKETING: PEOPLE, TECHNOLOGY, STRATEGY. 6TH. CHENNAI, 2010.
MLA (9e ed.) BronvermeldingLOVELOCK C WIRTZ J. SERVICE MARKETING: PEOPLE, TECHNOLOGY, STRATEGY. 6TH. 2010.
Let op: Deze citaties zijn niet altijd 100% accuraat.