Zeithami, V. &. O. (2012). Service marketing (5 th.).
Chicago Style (17th ed.) CitationZeithami, Valarie & Others. Service Marketing. 5 th. Delhi, 2012.
MLA (9th ed.) CitationZeithami, Valarie & Others. Service Marketing. 5 th. 2012.
Warning: These citations may not always be 100% accurate.