APA (7th ed.) Citation

Zeithami, V. &. O. (2012). Service marketing (5 th.).

Chicago Style (17th ed.) Citation

Zeithami, Valarie & Others. Service Marketing. 5 th. Delhi, 2012.

MLA (9th ed.) Citation

Zeithami, Valarie & Others. Service Marketing. 5 th. 2012.