Cita APA (7a ed.)

Srinivasan R. (2012). Services marketing (3rd ed.). PHI Learning.

Cita Chicago Style (17a ed.)

Srinivasan R. Services Marketing. 3rd ed. New Delhi: PHI Learning, 2012.

Cita MLA (9a ed.)

Srinivasan R. Services Marketing. 3rd ed. PHI Learning, 2012.