Style de citation APA (7e éd.)

Srinivasan R. (2012). Services marketing (3rd ed.). PHI Learning.

Style de citation Chicago (17e éd.)

Srinivasan R. Services Marketing. 3rd ed. New Delhi: PHI Learning, 2012.

Style de citation MLA (9e éd.)

Srinivasan R. Services Marketing. 3rd ed. PHI Learning, 2012.