APA (7th ed.) Citation

Michelli, J. (2007). The starbucks experience: Five principles. T M H.

Chicago Style (17th ed.) Citation

Michelli, Joseph. The Starbucks Experience: Five Principles. New Delhi: T M H, 2007.

MLA (9th ed.) Citation

Michelli, Joseph. The Starbucks Experience: Five Principles. T M H, 2007.