APA-referens (7:e uppl.)

Michelli, J. (2007). The starbucks experience: Five principles. T M H.

Chicago-referens (17:e uppl.)

Michelli, Joseph. The Starbucks Experience: Five Principles. New Delhi: T M H, 2007.

MLA-referens (9:e uppl.)

Michelli, Joseph. The Starbucks Experience: Five Principles. T M H, 2007.