Swanson, R. (1997). The quality improvement handbook. Vanity.
Cita Chicago (17th ed.)Swanson, Roger. The Quality Improvement Handbook. New delhi: Vanity, 1997.
Cita MLA (9th ed.)Swanson, Roger. The Quality Improvement Handbook. Vanity, 1997.
Atenció: Aquestes cites poden no estar 100% correctes.