McConnon, S. (2002). Resolving conflict: Establish trusting and productive relationship in the workplace. Jaico.
Cita Chicago (17th ed.)McConnon, Shay. Resolving Conflict: Establish Trusting and Productive Relationship in the Workplace. Mumbai: Jaico, 2002.
Cita MLA (9th ed.)McConnon, Shay. Resolving Conflict: Establish Trusting and Productive Relationship in the Workplace. Jaico, 2002.
Atenció: Aquestes cites poden no estar 100% correctes.