McConnon, S. (2002). Resolving conflict: Establish trusting and productive relationship in the workplace. Jaico.
Čikaški stil citiranja (17. izdanje)McConnon, Shay. Resolving Conflict: Establish Trusting and Productive Relationship in the Workplace. Mumbai: Jaico, 2002.
MLA način citiranja (9. izdanje)McConnon, Shay. Resolving Conflict: Establish Trusting and Productive Relationship in the Workplace. Jaico, 2002.
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