McConnon, S. (2002). Resolving conflict: Establish trusting and productive relationship in the workplace. Jaico.
芝加哥风格引文McConnon, Shay. Resolving Conflict: Establish Trusting and Productive Relationship in the Workplace. Mumbai: Jaico, 2002.
MLA引文McConnon, Shay. Resolving Conflict: Establish Trusting and Productive Relationship in the Workplace. Jaico, 2002.
警告：这些引文格式不一定是100％准确.