Basterfield, D. H. &. O. (2015). Total Quality management (4th.). Pearson India.
Chicago Style aipamenaBasterfield, Dale H. & Others. Total Quality Management. 4th. Noida: Pearson India, 2015.
MLA aipamenaBasterfield, Dale H. & Others. Total Quality Management. 4th. Pearson India, 2015.
Kontuz: berrikusi erreferentzia hauek erabili aurretik.