Basterfield, D. H. &. O. (2015). Total Quality management (4th.). Pearson India.
Chicagoスタイル(17版)引用形式Basterfield, Dale H. & Others. Total Quality Management. 4th. Noida: Pearson India, 2015.
MLA(9版)引用形式Basterfield, Dale H. & Others. Total Quality Management. 4th. Pearson India, 2015.
警告: この引用は必ずしも正確ではありません.