Basterfield, D. H. &. O. (2015). Total Quality management (4th.). Pearson India.
Chicago-čujuhus (17. p.)Basterfield, Dale H. & Others. Total Quality Management. 4th. Noida: Pearson India, 2015.
MLA-čujuhus (9. p.)Basterfield, Dale H. & Others. Total Quality Management. 4th. Pearson India, 2015.
Muitte dárkkistit čujuhemiid riektatvuođa, ovdal go geavahat daid iežat deavsttas.