Gilbert, J. (1993). Total Quality management. Affiliated East West press.
Chicago Style (17th ed.) CitationGilbert, John. Total Quality Management. New delhi: Affiliated East West press, 1993.
ציטוט MLAGilbert, John. Total Quality Management. Affiliated East West press, 1993.
אזהרה: ציטוטים אלה לעיתים לא מדויקים ב 100%.