Gilbert, J. (1993). Total Quality management. Affiliated East West press.
Chicago-čujuhus (17. p.)Gilbert, John. Total Quality Management. New delhi: Affiliated East West press, 1993.
MLA-čujuhus (9. p.)Gilbert, John. Total Quality Management. Affiliated East West press, 1993.
Muitte dárkkistit čujuhemiid riektatvuođa, ovdal go geavahat daid iežat deavsttas.