Lovelock, C. (2007). Services Marketing. Pearson Education.
Lua i Stíl Chicago (17ú heag.)Lovelock, Christopher. Services Marketing. New Delhi: Pearson Education, 2007.
Lua MLA (9ú heag.)Lovelock, Christopher. Services Marketing. Pearson Education, 2007.
Rabhadh: Seans nach mbeach na luanna seo go hiomlán cruinn i ngach uile chás.