Lovelock, C. (2007). Services Marketing. Pearson Education.
Citazione stile Chigago Style (17a edizione)Lovelock, Christopher. Services Marketing. New Delhi: Pearson Education, 2007.
Citatione MLA (9a ed.)Lovelock, Christopher. Services Marketing. Pearson Education, 2007.
Attenzione: Queste citazioni potrebbero non essere precise al 100%.