APA-referens (7:e uppl.)

Lovelock, C. (2007). Services Marketing. Pearson Education.

Chicago-referens (17:e uppl.)

Lovelock, Christopher. Services Marketing. New Delhi: Pearson Education, 2007.

MLA-referens (9:e uppl.)

Lovelock, Christopher. Services Marketing. Pearson Education, 2007.