Bender, M. (2004). Operation excellence: Succeeding in business and life. Amacom.
Chicagoスタイル(17版)引用形式Bender, Mark. Operation Excellence: Succeeding in Business and Life. Nuw York: Amacom, 2004.
MLA(9版)引用形式Bender, Mark. Operation Excellence: Succeeding in Business and Life. Amacom, 2004.
警告: この引用は必ずしも正確ではありません.