BHASIN, J. K. (2012). CUTOMER RELATIONSHIP MANAGEMENT (WITH CD). DREAM TECH PRESS.
Cita Chicago Style (17a ed.)BHASIN, JASPREET KAUR. CUTOMER RELATIONSHIP MANAGEMENT (WITH CD). DELHI: DREAM TECH PRESS, 2012.
Cita MLA (9a ed.)BHASIN, JASPREET KAUR. CUTOMER RELATIONSHIP MANAGEMENT (WITH CD). DREAM TECH PRESS, 2012.
Precaución: Estas citas no son 100% exactas.