APA način citiranja (7. izdanje)

BHASIN, J. K. (2012). CUTOMER RELATIONSHIP MANAGEMENT (WITH CD). DREAM TECH PRESS.

Čikaški stil citiranja (17. izdanje)

BHASIN, JASPREET KAUR. CUTOMER RELATIONSHIP MANAGEMENT (WITH CD). DELHI: DREAM TECH PRESS, 2012.

MLA način citiranja (9. izdanje)

BHASIN, JASPREET KAUR. CUTOMER RELATIONSHIP MANAGEMENT (WITH CD). DREAM TECH PRESS, 2012.