APA način citiranja (7. izdanje)

Kapoor, J. (2002). Brand seve: Thirty one customer service perscriptions. Navneet.

Čikaški stil citiranja (17. izdanje)

Kapoor, Jagdeep. Brand Seve: Thirty One Customer Service Perscriptions. mumbai: Navneet, 2002.

MLA način citiranja (9. izdanje)

Kapoor, Jagdeep. Brand Seve: Thirty One Customer Service Perscriptions. Navneet, 2002.