APA (7. basım) Alıntı

Kapoor, J. (2002). Brand seve: Thirty one customer service perscriptions. Navneet.

Chicago Style (17. basım) Atıf

Kapoor, Jagdeep. Brand Seve: Thirty One Customer Service Perscriptions. mumbai: Navneet, 2002.

MLA (9th ed.) Atıf

Kapoor, Jagdeep. Brand Seve: Thirty One Customer Service Perscriptions. Navneet, 2002.