Kapoor, J. (2002). Brand seve: Thirty one customer service perscriptions. Navneet.
Chicago Style (17th ed.) CitationKapoor, Jagdeep. Brand Seve: Thirty One Customer Service Perscriptions. mumbai: Navneet, 2002.
MLA引文Kapoor, Jagdeep. Brand Seve: Thirty One Customer Service Perscriptions. Navneet, 2002.
警告:這些引文格式不一定是100%准確.