APA način citiranja (7. izdanje)

Lovelock, C. (2001). Services marketing: People ,technology,strategy. Addison Wesley Longman.

Čikaški stil citiranja (17. izdanje)

Lovelock, Christopher. Services Marketing: People ,technology,strategy. Delhi: Addison Wesley Longman, 2001.

MLA način citiranja (9. izdanje)

Lovelock, Christopher. Services Marketing: People ,technology,strategy. Addison Wesley Longman, 2001.