APA-ийн эшлэл(7 дахь хэвлэлт)

Lovelock, C. (2001). Services marketing: People ,technology,strategy. Addison Wesley Longman.

Чикаго-гийн эшлэл (17 дахь хэвлэлт)

Lovelock, Christopher. Services Marketing: People ,technology,strategy. Delhi: Addison Wesley Longman, 2001.

MLA -ийн эшлэл (9 дэх хэвлэлт)

Lovelock, Christopher. Services Marketing: People ,technology,strategy. Addison Wesley Longman, 2001.