Lovelock, C. (2001). Services marketing: People ,technology,strategy. Addison Wesley Longman.
Chicago Style (17th ed.) CitationLovelock, Christopher. Services Marketing: People ,technology,strategy. Delhi: Addison Wesley Longman, 2001.
MLA引文Lovelock, Christopher. Services Marketing: People ,technology,strategy. Addison Wesley Longman, 2001.
警告:這些引文格式不一定是100%准確.